Tornado Relief

IMPORTANT UPDATE

Garland and Rowlett have setup a Joint Disaster Management Center where everyone can go to either give or receive help. Start Here!
Joint Disaster Management Center: Start Here! To get help or help others!: Granger Recreational Center, 1310 W Avenue F, Garland, TX 75040

While not official, you can still go online to help too at Rowlett.Recovers.org or see the new How to Help page.

Emergency Resources

Police, Fire, Medical Emergency: 911
Rowlett Police Non-Emergency: 972-412-6200
Disaster Field Office: Now Closed, see below 972-412-6170: Located at Rowlett Community Center
Joint Disaster Management Center: Start Here! To get help or help others!: Granger Recreational Center, 1310 W Avenue F, Garland, TX 75040
Power (Outages, Down Lines): Oncor: 1-888-313-4747 or Text "out" to 66267 (Track/Report at Website)
Natural Gas (leak): LEAVE AREA then call 911 and/or 1-866-322-8667
Red Cross DFW Division: Website or call 1-800-RED-CROSS
Unofficial Rowlett Scanner: Rowlett/Sachse Scanner Facebook

Red Cross Assistace Center: 972-412-4420
Red Cross Safe and Well: https://safeandwell.communityos.org/cms/: List Yourself Safe or Search Names
Disaster Distress Hotine for North Texas: 1-800-985-5990
State Bar of Texas Hotline: 1-800-504-7030: For Legal Help
Attorney Genral of Texas Scam Hotline: 1-800-252-8011: Avoid Scams, Report Scams: Website
FEMA Claims: 1-800-621-3362 Not Yet Accepting Claims as of Dec 29

Insurance: TDI Consumer Help Line: 1-800-252-3439: Monday-Friday 8AM-5PM: Available in English and Espanol to help with Insurance claims/fraud/questions.

Towed Vehicles: Cathey Towing: 972-309-9756: One of two authorized towing services in Rowlett
Towed Vehicles: Big Bass Towing: 972-485-448: One of two authorized towing services in Rowlett
Towed Vehicles: Vehicles are being towed from disaster zones to Herfurth Park at 4601 Centennial Dr, Rowlett, Tx at the expense of FEMA

Utility Billing/Services: Oncor: 1-888-875-6279 (For outages/emergencies use 1-888-313-4747)
Utility Billing/Services: Atmos Energy: 1-888-286-6700 (For emergency gas leak LEAVE AREA then dial 911 or 1-866-322-8667)
Utility Billing/Services: Verizon FiOS: 1-844-65-4198
Utility Billing/Services: Time Warner Cable: 1-877-839-4551

Community Resources

Official City Website: Rowlett.com
Official City Phone: 972-412-6100
Official Mayor Facebook Group: Todd Gottel Facebook Group
Official City Facebook Page: Official City of Rowlett Facebook Page
Official Pets: Rowlett Animal Shelter: 972-412-6219
Pets (Lost/Found): Friends of Rowlett Animals facebok Page
Official Rowlett Public Libary: 972-412-6161: Free WiFi and computer access.
General Facebook Group: Rowlett, TX
Tornado Facebook Group: Rowlett Garland Tornado Info.
Google Map: Custom Map Contact admin@rowlett.city if you would like to help edit this map.

Live Chatrooms

This site was not complete when the Tornado hit, but I am going to try to provide some live chatrooms to help.
Open Main Chat Open Animal Chat Open Shelter Chat Open Volunteer Chat Open Suggestion Chat
Suggest anything you want the site to do from the Suggestion chat room or email admin@rowlett.city

Animals

Pets: Premier Vet Care Animal Clinic: 5100 Lakeview Parkway, Rowlett, TX 75088: 972-463-8387: In need of large crates and dog food. Please put your phone number on your crate.
Donations: Rowlett Tornado Animal Relief: GoFundMe.com/RowlettAnimalsPVC
Pets: Official: Rowlett Animal Shelter: 4402 Industrial St, Rowlett, TX 75088: 972-412-6219
Pets: Pet Rescue Station: Forever Floors: 320 I-30 Frontage Rd, Garland, TX 75043: Text Lost/Found Pet Pictures to 817-368-2367
Pets (Lost/Found): Friends of Rowlett Animals facebok Page
Pets (Lost/Found): Rowlett Lost and Found Dogs, Cats,... facebok Page
Volunteer: Rowlett Volunteer Lost Pet Search Facebook Group
Pets (Lost/Found): Lost and Found Pets from North Texas Tornadoes facebok Page

Shelters

  • From Rowlett.com: Steadham Elementary School, located at 6200 Dandridge Road, has been established as a temporary shelter for those affected by the tornado.
  • Red Cross: Red Cross is setup at C3 Church (3700 Chaha, Rowlett) and Crossroads Church (7900 Chiesa, Rowlett)
  • Shelter/Donations/RedCross: C3 Church: 3700 Chaha, Rowlett, Tx:
  • Shelter/Donations/RedCross: From Cornerstone Church: 8200 Schrade Rd, Rowlett, Tx: Cornerstone Church is open as a safe shelter! We can offer a warm place to rest, water, food, blankets and love! If you are in need in the Rowlett area please let us help you!
  • Shelter/Food/Donations: Church in the City: 6005 Dalrock Rd, Rowlett, TX 75088: 972-412-8266: Open 24/7

Services

  • Coffee: Scooter's Coffee Rowlett: 3600 Lakeview Pkwy, Rowlett, Tx: 469-366-9582: Free coffee for volunteers.
  • Food: McAlister's Deli Rowlett: 4305 Lakeview Pkwy Suite 300, Rowlett, Tx: 972-475-9944: Free food to First Responders
  • Food: Palio's Pizza Cafe Rowlett: 6702 Dalrock Rd Suite 122, Rowlett, Tx: 214-703-9711: Anybody needing a meal, message them.
  • Laundry: Tide Mobile Laundry Truck: Parking Lot at 7301 Miller Road, Rowlett, Tx: (Intersection Chiesa@Miller): Operations start at 10 AM
  • Showers: 24 Hour Fitness: 405 E Interstate 30, Suite 115, Rockwall, Tx: 972-961-9197: Offering free use of locker rooms and showers to displaced families and first responders.
  • Showers: Anytime Fitness Rowlett: 8301 Lakeview Pkwy Suite 100, Rowlett, Tx: 972-475-7575: Offering free use of showers to displaced families and first responders.
  • Showers: Anytime Fitness Firewheel: 238 Firewheel Pkwy, Garland, Tx: 972-635-4554: Offering free use of showers to displaced families and first responders.
  • Showers: Body Enhancement: 5700 Rowlett Rd Suite 150, Rowlett, Tx: 972-412-7893: Offering free use of showers to displaced families and first responders. Open Tuesday-Saturday 9AM to 9PM
  • Tire Repair: Jordan's Goodyear: 4300 Lakeview Pkwy, Rowlett, Tx: 972-475-8300: Free tire repair for Rowlett Residents.
  • Tire Reapir: Barrett Motors Rowlett: 2300 Lakeview Pkwy, Rowlett, Tx: 972-475-1080: Free minor car repairs and coffee.
  • WiFi: Rowlett Bowl-a-rama: 5021 Lakeview Pkwy, Rowlett, Tx: Wifi, Coffee, Bathrooms, etc
  • WiFi and Public Computers: Rowlett Public Library: 5702 Rowlett Road, Rowlett, Tx: 972-412-6161

Donation PICK UP

  • Update: See Tornado Map for Shelters and Donation Spots
  • Official Donations Pick Up: Crossroads Church: 7900 Chiesa Road, Rowlett, Tx: Open at 7AM: Phone chargers, food, bottled water, tarps, extension cords, diapers, coats, clothes, toiletries, bedding.
  • Donations Pick Up: First United Methodist Church Rowlett: 4405 Main St, Rowlett, Tx 75088: 972-475-3667
  • Donations Pick Up: First Baptist Church Rowlett: 4309 Main St, Rowlett, Tx 75088: 972-475-3510
  • Donations Pick Up: C3: 3700 Chaha Rd, Rowlett, Tx 75088: Open 9AM to 6PM
  • Donation Pick Up or Drop Off: DFW Storage Finds: 5219 Rowlett Rd, Rowlett, Tx (Behind Subway): Clothes, Jackets, Blankets, Shoes, etc: Open at 10 AM to 5 PM
  • Donations Pick Up Garland: Lakeview Centennial High School: 3505 Hayman Dr, Garland, TX 75043: Hygiene Products (Toothpaste, Toothbrushes, Deodorant, Woman Products). Bottled Water, Food, and Clothing. Possibly Closed
  • Donation Pick Up: Joseph's House Garland: 6310 Lyons Rd, Garland, TX 75043: Open 8AM to 10PM
  • Donations Pick Up and Drop Off: From Cornerstone Church: 8200 Schrade Rd, Rowlett, Tx: Cornerstone Church is open as a safe shelter! We can offer a warm place to rest, water, food, blankets and love! If you are in need in the Rowlett area please let us help you!
  • Car Window Covering: Rockwall Wraps: 1510 E Interstate 30, Rockwall, Tx: 214-771-3278: Offering free vinyl window covering to help keep rain out of broken windows. Call first.

Volunteers and Donation Drop Off

  • Update: See Tornado Map for Shelters and Donation Spots
  • Monetary Donations: Rowlett CERT: This non-profit helps in every Rowlett weather emergency, and has been working tirelessly on this one. Donate Here
  • Red Cross: Volunteer Sign Up
  • Official Donations (Specific Items Needed): Crossroads Church: 7900 Chiesa Road, Rowlett, Tx:
    As of 10:30 am we are in need of the following supplies: Peanut butter, jelly, bread, new packages of underwear and socks, Packing materials(news paper, packaging tape, bubble wrap), Large Storage bins with lids, Work gloves, Plastic Silverware kits, First aid supplies (single packs of tylenol, etc.) backpacks and paper plates.
  • Donations Pick Up and Drop Off: From Cornerstone Church: 8200 Schrade Rd, Rowlett, Tx: Cornerstone Church is open as a safe shelter! We can offer a warm place to rest, water, food, blankets and love! If you are in need in the Rowlett area please let us help you!
  • Donation Pick Up or Drop Off: DFW Storage Finds: 5219 Rowlett Rd, Rowlett, Tx (Behind Subway): Clothes, Jackets, Blankets, Shoes, etc: Open at 10 AM to 5 PM
  • Donation Pick Up: Joseph's House Garland: 6310 Lyons Rd, Garland, TX 75043: Open 8AM to 10PM
  • Volunteer Registration/Help: https://rowlett.recovers.org/
  • From Church in the City: Open 24/7
  • Donations Location CLOSED: Lakeview Centennial High School: 3505 Hayman Dr, Garland, TX 75043: CLOSED

Weather and Alerts

Weather.gov: Rowlett Forecast and Warnings (Mobile phone Version) and Radar
RACES Amateur Radio Group: Facebook Page

Live News Streams

You can watch many local news stations online if you have no TV service right now:
Channel 4: Fox 4: Live Stream



Command Line: